Frequently Asked Questions
Everything you need to know about bringing Armstrong Cheshire quality into your home.
What is the typical shipping timeline for furniture pieces?
Most of our handcrafted furniture items are processed within 3-5 business days. Standard delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Armstrong Cheshire ships exclusively within the continental United States and Canada to ensure our white-glove delivery standards are maintained.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Are your materials sustainably sourced?
Yes, at Armstrong Cheshire, we prioritize sustainability. Our timber is sourced from FSC-certified forests, and we use eco-friendly finishes on all our wooden collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger furniture purchases.